> For the complete documentation index, see [llms.txt](https://visi-digital-internasional.gitbook.io/geo-prospector/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://visi-digital-internasional.gitbook.io/geo-prospector/geo-prospector-ms/bantuan-dan-sokongan/contact.md).

# Hubungi sokongan

Sertakan konteks yang mencukupi untuk diagnosis yang pantas.

## Kaedah hubungan yang disyorkan

Buka Geo Prospector, pergi ke **Pengaktifan**, dan pilih **Hantar Permintaan Pengaktifan**. Aplikasi akan membuka destinasi WhatsApp Sokongan Pelanggan rasmi yang sedang diterbitkan.

## Hantar butiran ini

* Nama pengguna atau syarikat
* Versi aplikasi
* ID peranti
* Tangkapan skrin pengaktifan
* Tangkapan skrin ralat
* Kategori yang dipilih
* Geografi sasaran
* Kiraan data
* Baris log terakhir yang kelihatan
* Penerangan ringkas tentang apa yang berlaku

## Saluran rasmi

* **Laman web:** <https://geoprospector.id/>
* **Dokumentasi:** <https://visi-digital-internasional.gitbook.io/geo-prospector>
* **Muat turun:** [Pemasang rasmi terkini](https://github.com/visi-digital-internasional/geo-prospector-update/releases/latest/download/GeoProspectorSetup.exe)
* **WhatsApp Sokongan Pelanggan:** Gunakan **Hantar Permintaan Pengaktifan** dalam aplikasi

{% hint style="danger" %}
Jangan sekali-kali menghantar kunci tandatangan peribadi, benih peribadi, alat penjanaan lesen dalaman, atau bahan keselamatan peribadi yang lain.
{% endhint %}


---

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